Milwaukee Warranty Information
Every MILWAUKEE product is warranted to the original purchaser only to be free from defects in material and workmanship.
Subject to certain exceptions, MILWAUKEE will repair or replace any part on a product which, after examination, is determined by MILWAUKEE to be defective in material or workmanship for a period of five (5) years* after the date of purchase. Return the product and a copy of proof of purchase to a MILWAUKEE factory Service/Sales Support Branch location or MILWAUKEE Authorized Service Station, freight prepaid and insured. This warranty does not apply to damage that MILWAUKEE determines to be from repairs made or attempted by anyone other than MILWAUKEE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents.
* The warranty period for Hoists (lever, hand chain, & electric chain hoists), all Ni-Cd battery packs and Li-Ion battery packs below 18 volts, Work Lights (cordless flashlights), Job Site Radios, and Trade Titan™ Industrial Work Carts is one (1) year from the date of purchase.
*There is a separate warranty for V™-technology Li-Ion Battery Packs 18 volts or above that accompany the power tools:
*Every MILWAUKEE V™-technology Li-Ion Battery Pack 18 volts or above is covered by an initial 1000 Charges/2 Years free replacement warranty. This means that for the earlier of the first 1000 charges or two (2) years from the date of purchase/first charge, a replacement battery will be provided to the customer for any defective battery free of charge. Thereafter, customers will also receive an additional warranty on a pro rata basis up to the earlier of the first 2000 charges or five (5) Years from the date of purchase/first charge. This means that every customer gets an additional 1000 charges or three (3) years of pro rata warranty on the V™-technology Li-Ion Battery Pack 18 volts or above depending upon the amount of use. During this additional warranty period, the customer pays for only the useable service received over and above the first 1000 Charges/2 years, based on the date of first charge and number of charges found on the battery pack via Milwaukee’s V™-technology Service Reader.
Normal Wear: air nailers – staplers, like all power tools, these products need periodic parts replacement and service to achieve best performance. This warranty does not cover repair when normal use has exhausted the life of a part including, but not limited to, o-rings, seals, bumpers and driver blades.
Normal Wear: pressure washers, This warranty does not cover repair when normal use has exhausted the useful life of a part such as the hose, wand, nozzle, quick couplers, gaskets, gauges, pistons, pump valve assemblies, o-rings, detergent bucket or tank, water and oil seals. Additionally, the warranty on pressure washers does not cover damage due to freezing, chemical deterioration, rust, corrosion, scale build up, thermal expansion or lack of water supply.
MILWAUKEE does not cover freight or labor charges associated with the inspection and testing of pressure washers or hoists (lever, hand chain & electric chain hoists) that are found by MILWAUKEE not to be a valid warranty claim. A valid warranty claim must be substantiated by the discovery of defective material or workmanship by MILWAUKEE.
Gasoline Engine - Warranty: The gasoline engine on a pressure washer is separately warranted by the engine manufacturer and is serviced through the engine manufacturer’s authorized service center network. MILWAUKEE is not authorized and has no responsibility for warranty service of any nature whatsoever for a gasoline engine. If requested, MILWAUKEE will help you locate your nearest service facility for a gasoline engine.
Warranty Registration is not necessary to obtain the applicable warranty on a MILWAUKEE product. However, proof of purchase in the form of a sales receipt or other information deemed sufficient by MILWAUKEE is requested.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. IN NO EVENT SHALL MILWAUKEE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, WRITTEN OR ORAL, EXPRESSED OR IMPLIED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, AND ALL OTHER WARRANTIES.
This warranty applies to product sold in the U.S.A., Canada and Mexico only.
Please consult MILWAUKEE’s website www.milwaukeetool.com or call 1.800.SAWDUST (1.800.729.3878) to locate your nearest service facility for warranty and non-warranty service on a MILWAUKEE product.
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